Thankbot is known for real human handwritten notes delivered on-demand, order by order, giving each note authentic human handwriting. It's a flexible fit for teams that want to place orders as needs arise. Scribble differs by automating the whole loop: real-ink letters written by pen plotters, with AI-personalized copy generated and triggered automatically from CRM, POS, or e-commerce events. Rather than placing manual orders, Scribble fires letters off events with approval controls and tracks scans back to the CRM.
Scribble and Thankbot both send handwritten letters, but for different jobs. Teams that want genuinely human-handwritten notes ordered on-demand without committing to ongoing automation. Teams that want handwritten letters generated and triggered automatically from CRM/POS/e-commerce events, with AI copy from real customer context, four control modes, and QR-scan attribution back to the CRM.
| Feature | Scribble | Thankbot |
|---|---|---|
| CRM-event-triggered automation (HubSpot, Zapier) | Native — letters fire automatically on deal stage changes, lifecycle events, custom properties | Manual upload or basic Zapier only |
| Real ink, handwritten by a pen plotter | Yes — UUNA TEK iAuto plotter writes in real ink on every letter | Yes — robotic handwriting |
| AI personalization from CRM context | Every letter drafted by AI using actual contact + deal data | Mail-merge templates; limited contextual personalization |
| Four control modes (auto, notify, review window, approve each) | Yes — choose how much oversight per trigger | Single mode (manual approval or fully automatic) |
| Restaurant / POS loyalty integration (NCR Aloha) | Built-in NCR Aloha loyalty trigger | Not supported |
| QR-scan tracking back to source CRM | Every letter includes a tracked QR code; scans write back to HubSpot | No native QR / scan tracking |
| Pricing model | Usage-based, scales with letter volume | Per-card pricing or monthly subscription tiers |
| Delivery window | 3–5 business days via USPS first-class | Typically 5–7 business days |
Teams that want genuinely human-handwritten notes ordered on-demand without committing to ongoing automation.
Teams that want handwritten letters generated and triggered automatically from CRM/POS/e-commerce events, with AI copy from real customer context, four control modes, and QR-scan attribution back to the CRM.
Thankbot is known for using human writers, so each note carries authentic human handwriting. Scribble produces real-ink handwriting via pen plotters, automated and personalized from CRM data.
Scribble replaces manual order placement with CRM/POS/e-commerce-triggered automation, AI copy written from live customer context, four control modes for review, and QR-scan tracking that attributes results back to your CRM.