Rates move, refis come and go, and the borrower you helped last spring is one email blast away from forgetting your name. Scribble keeps you personally present — a handwritten note at closing, on the funding anniversary, and every time someone sends you a referral. Sent automatically, from your CRM.
Scribble is an automated handwritten letter service for mortgage professionals. It sends real ink-on-paper notes triggered by CRM events — loan funds / keys in hand, funding anniversary, referral received — personalized from your data and mailed in 3–5 business days. No manual writing, no envelope stuffing.
"A mortgage is one of the largest, most stressful transactions of a person's life — and the loan officer who guided them through it is someone they were grateful to at the closing table. Then nothing. No note, no follow-up, and within a year most borrowers can't recall the name of the person who got them their loan. When the refi window opens or a friend asks for a recommendation, the LO who stayed in touch is the one who gets the call. Almost none do. Scribble makes staying in touch automatic."
Scribble fires a personalized handwritten letter at each of these automatically.
A note goes out within days of funding, while the relief and gratitude are still fresh. References the home, the journey, and the specific hurdle you cleared together — not a generic 'thanks for your business.'
One year after closing, a note arrives on the anniversary. You're the only person from the transaction still reaching out — which is exactly why you're top of mind when the refi or the next purchase comes up.
Every referral — from a past borrower, a Realtor partner, or a friend of a friend — gets a handwritten thank-you. It signals you noticed, you value it, and you're the kind of LO worth referring to again.
When rates move into range for a past borrower, a personal note reopens the conversation before the rate-shopping emails do. Warm and relationship-first, not a pushy quote.
Loan officers using Scribble stay in front of every past borrower and referral partner without adding a task to their week. The notes go out on their own — and the repeat business and referrals follow the relationship.
See it in action →Link your CRM or ATS. Scribble watches for the trigger events you define — a deal closing, a stage change, a referral tag.
AI drafts a warm, specific note using the real context from your data — names, details, what actually happened.
We handwrite it in real ink, stuff it in an envelope, stamp it, and mail it. Your client holds it in 3–5 business days.
Yes. Scribble integrates natively with HubSpot and connects to Encompass, Arive, Salesforce, Jungo, Shape, and most mortgage CRMs and loan origination systems through Zapier or a webhook. Any funded loan, milestone, or status change can trigger a letter — so notes fire from the system you already manage your pipeline in.
Absolutely. Scribble supports multiple user accounts, and every letter is signed with the individual LO's name and contact details. The borrower receives something personal from the person who closed their loan — not a generic card from the branch.
Handwritten thank-you and relationship notes are personal correspondence, not loan solicitations, and they carry no material value — so they sit well clear of RESPA Section 8 and gift concerns. Scribble notes reference the relationship rather than quoting rates or offering inducements, and you control every trigger, with review available on anything sensitive.
It depends on your volume. An LO funding 8–15 loans a month and running anniversary and referral triggers across past borrowers typically sends 40–120 letters a month. Scribble's pricing scales with volume — book a demo for a quote specific to your pipeline.
No pressure. No pitch deck. Just a conversation about what you need.
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